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Why Your Small Business Website Isn’t Converting — and How to Fix It
If you’re getting website traffic but not getting calls, messages, or bookings, you’re not alone. Many small businesses assume that once their website is online, the leads will follow — but conversions only happen when your site is intentionally designed to guide visitors toward taking action. Here are the most common reasons your website isn’t converting and what you can do to turn things around. 1. Your Call-to-Action Isn’t Clear A strong call-to-action (CTA) tells visitors

Margaret Civella
2 days ago2 min read


AI Isn’t Just Your Therapist. It Can Help Your Business Too.
Confession:I look at a lot of small business websites. Another confession:I also see how people are using AI right now. And while I fully support using AI to: talk through a stressful week organize your thoughts ask “is this normal?” at 2:00 a.m. AI is also quietly becoming one of the most important ways people find businesses . So yes — it can help you process your feelings.But it can also help customers find you . Let’s talk about that. Search Isn’t What It Used to Be (And

Margaret Civella
Jan 33 min read


How to Tell If Your Website Is Doing Its Job (Without Fancy Analytics)
You don’t need dashboards, heat maps, or complicated reports to know whether your website is working. For most small businesses, the signs are much simpler — and much more human. If you’re wondering whether your website is actually helping your business or just sitting there looking nice, here are a few clear ways to tell. 🌻☝️ Are visitors taking any action? Your website’s job isn’t to impress people.It’s to gently guide them toward a next step. That might be: calling you fi

Margaret Civella
Dec 3, 20252 min read
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